* indicates equal contribution, listed in alphabetical order by last name.

2025

Tone Indicators: Designing Accessible Messaging Cues for Neurodiverse Communication
Amy Wei Xiao, Zainab Iftikhar, and Jeff Huang.
Proceedings of the ACM on Human-Computer Interaction (CSCW 2025), 9(7), CSCW496.
[ online ]
How LLM Counselors Violate Ethical Standards in Mental Health Practice: A Practitioner-Informed Framework
Zainab Iftikhar, Amy Wei Xiao, Sean Ransom, Jeff Huang, and Harini Suresh.
Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (AIES 2025), 8(2), 1311–1323.
[ online ]

2024

Machine and Human Understanding of Empathy in Online Peer Support: A Cognitive Behavioral Approach
Sara Syed, Zainab Iftikhar, Amy Wei Xiao, and Jeff Huang.
Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI 2024).
[ online ]